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Mastering Behavioral Based Questions
Mastering behavioral based questions is not as hard as you think. Does the simple thought of interviewing make you shutter? Could you use a little brushing up on your interview skills? Let’s start by defining the behavioral based question. A behavioral based question is used in job interviews to help employers better understand the candidate’s work experience and skills. They’re being used more and more so it’s important to understand what they are and how to prepare for them.
Behavioral based questions are always open-ended which means you can never simply respond with a yes or no. Employers want you to give examples from your work experience that will help them understand how well you’ve performed in a certain area.
Examples of Behavioral Based Questions For Your Job Interview
If an employer wants to get a better idea of how well you work with others, she may ask behavioral questions like:
- Give me an example that shows how you were able to develop productive relations with others, even when there were differing points of view.
- Tell me about a time when you were able to motivate others to get the desired results.
- Tell me about a difficult situation with a co-worker and how you handled it.
Need I say how important it is to prepare for your job interview, or at least think about what your responses to these questions will be before your interview?
Behavioral based questions require you to pull up specific examples from your work history. If you’re not prepared it’s very easy for your mind to go blank. Not good to stare at the prospective employer like Bambi in the headlights. Take time to think about your work experience and identify examples you’d like to highlight during your interview.
Why Behavioral Based Questions are Important
From the candidate’s perspective these are very tough questions that really make you think. If however you’ve thought through your previous work experience prior to your interview, the responses to behavioral questions can make you shine.
From my perspective, behavioral questions can give the employer a much deeper understanding of the type of employee you will be. They are being used more and more in the interview process so it’s a good idea for you to expect them.
What are the Most Important Behavioral Based Questions?
This truly depends on the job you’re going after. If you’re looking for a customer service position you better be able to site specific examples of how well you handle customers. The best thing you can do is review the job description. Get a clear understanding of the types of skills and experiences they are looking for. Think through your experience in each of those areas and then jot down a few examples that show you have those skills.
Here are a few more focus areas with related behavioral questions.
- Tell me about a time when you had to analyze facts quickly.
- If you had to do that activity over again, how would you do it differently?
- Give me an example of when you had to sell your idea to someone else.
- Describe a situation where you persuaded team members to do things your way. What was the effect?
- Tell me about a time when you were tolerant of an opinion that was different from yours.
- Give me an example of when you had to deal with an irate customer.
- Tell me about a time when you made a lasting, positive impression on a customer.
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