Can’t we all just get along!
There is a general lack of kindness and unity in the world right now, so it should come as no surprise that rudeness in the workplace is on the rise.
Christine Porath, an associate professor of management at Georgetown University’s McDonough School of Business, recently surveyed thousands of workers and a whopping 62% said they had been treated rudely at least monthly. Yikes!
Naturally, as employees, you want to feel comfortable in the place where you spend a majority of your time. Things can be very uncomfortable when you do not get along with everyone in the office. We are not saying you have to be best friends with your coworkers, but you do have to treat them with a certain level of respect.
As one of the best staffing agencies in Florida, we examined rudeness in the workplace and are providing suggestions on how to improve relationships with your colleagues. Enjoy!
In this fast paced world, filled with instant gratification, constant deadlines, and information overload, many of us are under a significant amount of stress. Rudeness in the workplace only makes things more stressful. “Workers with frayed nerves,” said Porath, “are not only more likely to treat others badly (consciously or unconsciously), but they also tend to be more sensitive to perceived slights.”
Some people say that they don’t have time to be nice when they are so busy, but it actually takes more energy to be unkind. When this type of conflict exists between employees, the office can easily become a toxic environment.
When coworkers treat each other with disrespect, it can increase turnover, disrupt productivity, affect teamwork, and lower a company’s morale.
Technology greatly affects rudeness in the workplace. It can be difficult to decipher tone and inflection through an email or text, which can lead to misunderstandings and potential arguments. A phone call or face to face meeting is generally best, particularly when handling sensitive issues. Cell phones also create distraction and often are the reason people are not connecting with one another. When the internet, texting and social media is always at our fingertips, it can be hard to focus.
Keeping Things Civil
How do you keep things civil in the workplace? We suggest that you start by making small changes where you can. They can make a big difference. For example, you can greet your fellow coworkers in the morning vs ignoring them and heading straight to your desk.
During the hiring process, be sure to screen out rude people by asking behavioral questions during the interview and thoroughly checking references. Training on delivering and receiving feedback in a professional manner can be helpful as well.
Ultimately, people just want to be acknowledged, valued, accepted, and respected. We need to support one another in order to be successful. It’s that simple.
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